terms.title
KRASTIHOLE TECH SL · CIF: B77202738 · Pasadizo del Oeste, 13, Arganzuela, 28045 Madrid, Spain · Email: [email protected]
1. General Information
These Terms and Conditions govern the provision of digital services by KRASTIHOLE TECH SL (hereinafter "the Company"), a company incorporated under Spanish law with company number B77202738, registered address at Pasadizo del Oeste, 13, Arganzuela, 28045 Madrid, Spain. By placing an order or engaging our services, you agree to be bound by these Terms.
2. Services
The Company provides online digital services including, but not limited to: custom web development, e-commerce solutions, mobile application development, API development and integration, UI/UX design, SEO optimization, web maintenance and support, database architecture, cloud infrastructure setup, and cybersecurity audits. All services are delivered electronically. No physical goods are provided.
3. Orders and Acceptance
An order is placed when you submit the order form on our website. The Company will contact you by email to confirm the order details, scope of work, timeline, and payment terms. A contract is formed only upon written confirmation from the Company. The Company reserves the right to decline any order at its sole discretion.
4. Pricing and Payment
All prices are listed in euros (€) and are exclusive of any applicable taxes unless otherwise stated. Payment terms will be agreed upon individually for each project and communicated via email. The Company may require a deposit before commencing work. Full payment is due upon project completion unless otherwise agreed in writing.
5. Delivery of Services
All services are delivered digitally. Estimated timelines will be provided at the time of order confirmation. Timelines are indicative and may vary depending on project complexity and client responsiveness. The Company will make reasonable efforts to meet agreed deadlines.
6. Client Obligations
The client agrees to: (a) provide accurate and complete information required for the provision of services; (b) respond to communications in a timely manner; (c) provide necessary access, materials, and approvals; (d) not use the Company's services for any unlawful purpose.
7. Intellectual Property
Upon full payment, the client receives a non-exclusive licence to use the deliverables for their intended purpose. The Company retains all intellectual property rights in its methodologies, frameworks, and pre-existing code. Custom code developed specifically for the client is assigned to the client upon full payment, unless otherwise agreed.
8. Confidentiality
Both parties agree to keep confidential any proprietary information disclosed during the course of the engagement. This obligation survives termination of the agreement.
9. Limitation of Liability
To the maximum extent permitted by applicable law, the Company's total liability for any claim arising out of or related to these Terms shall not exceed the total fees paid by the client for the specific service giving rise to the claim. The Company is not liable for indirect, incidental, or consequential damages.
10. Cancellation and Refunds
Cancellations must be notified in writing. If work has commenced, the client is liable for the cost of work completed to date. Refunds are assessed on a case-by-case basis. Deposits are non-refundable once work has begun.
11. Governing Law
These Terms are governed by the laws of Spain. Any disputes shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.
12. Changes to These Terms
The Company reserves the right to update these Terms at any time. The current version will always be available on this page. Continued use of our services constitutes acceptance of the updated Terms.
13. Contact
For any questions regarding these Terms, please contact us at: [email protected]